Website Usage; Information Collection
When you visit one of WA/WAHC’s websites, we automatically obtain information about your usage. We use this information on an aggregate basis to gather data about activity on our websites, which we use to improve the usefulness of our websites. We do not use this information on any kind of individual basis. We do not collect or store personally identifiable information, such as your name, mailing address, e-mail address or phone number, unless you provide that information.
Collection of Personally Identifiable Information
WA/WAHC provides opportunities for you to provide your contact information in order to engage in WA/WAHC activities such as becoming a member, online activism, to place orders for products or services, to correspond with WA/WAHC or to submit a testimonial (i.e., share your story). Any information we collect, such as your name, mailing address, e-mail address, type of request you are making and any additional information you provide, is collected and stored by WA/WAHC. The information is used to fulfill your request and track aggregate information about usage of these features.
WA/WAHC makes every effort to ensure the secure collection and transmission of your sensitive information using industry accepted data collection and encryption methodologies, such as SSL (Secure Sockets Layer).
WA/WAHC does not sell your personal information to any third party.
WA/WAHC’s Sharing and Use of Personally Identifiable Information
The personal information that we collect on the website helps Working America, Working America Health Care, the AFL-CIO and its state and local affiliates, and AFL-CIO-related organizations, to include Union Privilege, to efficiently and effectively represent union members, to pursue our advocacy agenda, and to provide valuable member benefits, including the Working America Health Care program. In order to advance these goals and activities, we may share the personal information that we collect about you with the AFL-CIO and its state and local affiliates, other organizations, and third parties that perform services on our behalf, including Union Privilege, Health Advocate, GoHealth, and NW Benefit Advantage. Information may also be used for the fulfilment of the WAHC program. Additionally, subject to applicable law, we may share any of the personal information that we collect about you with certain third parties that share our interests.
We will use your e-mail address to communicate with you about our activities and offerings, unless you opt-out from receiving such messages. We will also use your e-mail address for administrative purposes, such as notifying you of major website changes, sending messages related to actions you have taken on the site, or for customer service purposes. Although we hope you’ll find these communications informative and useful, you may opt out of receiving future information via e-mail by using the unsubscribe procedures described below. Your email address may also be used by third parties that perform services on our behalf in fulfilment of the WAHC program.
When you send e-mail or other communications to us, we may retain those communications in order to maintain your membership, process your inquiries, respond to your requests and improve our services.
We use both your personally identifying information and certain non-personally-identifying information (such as anonymous usage data, IP addresses, browser type, clickstream data, etc.) to improve the quality of your user experience and the design of the website and to create new features, functionality, and services by storing, tracking, and analyzing user behavior, preferences, trends, and actions.
We also provide an opportunity for users to join WA/WAHC and receive text messages from us about issues that may be of importance to them. You only receive mobile texts if you check a box indicating interest in mobile alerts or take some other action to specifically opt in. Depending on an individual’s phone plan, message and data rates may apply for text messages. A user may opt out of the continued receipt of text messages at any time by sending us a text of STOP to 30644. We never share or sell the mobile numbers we collect, and we strictly abide by guidelines by the leading mobile regulator, the Mobile Marketing Association (MMA). In addition we comply with the consumer protections found in the Telephone Consumer Protection Act (TCPA) and the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act.
Opting Out of E-mail Lists
People who subscribe to e-mail lists via the website will receive periodic updates from WA/WAHC by regular mail or e-mail. You may opt out of receiving future information via e-mail by using the unsubscribe procedure specified on the e-mail message or by sending an e-mail message with the name of the list you are a member of to: [email protected]
Special Notice to Parents
We want to help you guard your children’s privacy. We encourage you to speak with your children about safe and responsible use of their personal information while using the Internet. WA/WAHC does not knowingly collect any personally identifiable information from children under thirteen (13). If you have any concerns about any information that your child may have provided to us via one of our websites, please contact us at [email protected]
Financial Information and Payments
No payments from users will be processed on this website or by Working America Health Care. All payments and financial transactions will take place on individual vendors, insurers, or other parties websites.
WA/WAHC has security measures in place to protect against the loss, misuse, and alteration of information within our control. These measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We use Secure Socket Layer (SSL) encryption to protect the transmission of information you submit to use when you use our secure online forms. Please recognize that if you send us an e-mail, the information contained in the e-mail is not secure against interception. So if your communication includes sensitive information, such as your credit card information or Social Security number, and you prefer not to use one of our secure online forms, contact us by mail or by telephone rather than by e-mail.
Corrections/Updating Personal Information
If your personal information changes (such as your ZIP code), or if you wish to have your information removed from our database, contact us and we will endeavor to provide a way to correct, update, or remove that personal data provided to us.
Links to Other Websites
WAHC uses the Google Analytics feature “Google Analytics Demographics and Interest Reporting.” This enables Google Analytics to collect data about users' traffic via Google advertising cookies and anonymous identifiers. WAHC will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through Google Analytics.
Users' cookies and data is sent only to Working America. Working America may share this information with Union Privilege and some Ad Vendors in order to facilitate and improve site content, as well as to develop and target advertisements.
Users may opt out of this by modifying their Privacy or Ad Settings in their browser or mobile app, or by installing Google’s Google Analytics Opt-out Browser Add-On (https://tools.google.com/dlpage/gaoptout/).
Users may find more information at: https://support.google.com/analytics/answer/2700409?hl=en&utm_id=ad
Opinions expressed here and in any corresponding comments are the personal opinions of the original authors, and do not necessarily reflect the views of WA/WAHC
The terms “You” and “User” as used herein refer to all individuals and/or entities accessing this website for any reason.
2. WA/WAHC Permissions and Restrictions
(a) You do not collect any personally identifiable information of others, including user names or e-mail addresses, from the website.
(b) You may not use any WA/WAHC website in violation of any applicable law or regulation.
(c) You do not use the website for any commercial purposes without the prior written authorization of WA/WAHC. You agree not to transmit or otherwise make available any unsolicited advertising, promotional information, bulk e-mail, or other solicitation. You agree not to solicit, for commercial purposes, any users of the website with respect to their user comments.
(d) You do not circumvent, disable or otherwise interfere with security-related features of the website or our sites or servers (or networks connected to our website), including, without limitation, the following activities: (i) attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (ii) attempting to interfere with communication to any user, host, or network, including, without limitation, via means of submitting a virus to this or any WA/WAHC site, overloading, “flooding,” “spamming,” “mailbombing” or ”crashing”; or (iii) transmitting or otherwise making available any content containing any “virus,” “worm,” or “trojan horse” or any other computer code, file, or program designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment. Violations of system or network security may result in civil or criminal liability. WA/WAHC will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(e) You do not use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that accesses the website in a manner that sends more request messages to WA/WAHC servers in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser. Notwithstanding the foregoing, WA/WAHC grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. WA/WAHC reserves the right to revoke these exceptions either generally or in specific cases.
(f) You do not alter or modify any part of the website.
(g) You do not harass, threaten, embarrass or cause distress, unwanted attention, or discomfort to a person or entity on or through the website or its communication systems.
(h) You do not transmit or otherwise make available on or through the website any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, violent, vulgar, obscene, hateful or racially, ethnically, or otherwise objectionable, or potentially libelous or inflammatory, as solely determined by WA/WAHC.
(i) WA/WAHC reserves the right to change or discontinue any aspect of the website at any time, for any reason, and without notice to you.
(j) WA/WAHC reserves the right to suspend or terminate a user’s access to the website, without prior notice and at WA/WAHC’s sole discretion.
(k) This list of permissions and restrictions, along with the other terms discussed below, is not intended to be complete, but merely illustrative. We reserve the right in our sole and final judgment to determine whether your conduct violates conduct requirements for the website.
3. User Accounts
In order to access some features of the website, such as, for example, interactive blogs, you have to login using your Facebook or Google login or become a registered user. As a User, you agree to be bound by the following terms:
(a) When creating or modifying your account, you must provide accurate, current, and complete information. We reserve the right to disallow use of any user name that we deem offensive or inappropriate. You will be responsible for preserving the confidentiality of your password and for all actions of persons accessing the website through any username/password assigned to you. You must notify WA/WAHC immediately of any breach of security or unauthorized use of your account. You may never use another’s account without permission.
(b) As a user, you may submit comments on WA/WAHC blogs or other material (collectively, “User Content”) to the website. WA/WAHC reserves the right, but does not assume the obligation, to delete, move, condense, or edit such User Content for any reason and without prior notice. WA/WAHC also reserves the right to suspend or terminate a User’s access for posting User Content.
(d) You retain all of your ownership rights in your User Content. However, by submitting User Content to WA/WAHC, you hereby grant WA/WAHC and the AFL-CIO a worldwide, non-exclusive, royalty-free, sublicenseable, perpetual, and transferable license to use, reproduce, store, distribute, prepare derivative works of and display your User Content (and your user name, voice, appearance, and likeness) in any medium in connection with the activities and operations of WA/WAHC, the AFL-CIO, its related and affiliated entities and successors, including, without limitation, for promoting and redistributing part or all of the WA/WAHC and AFL-CIO website (and derivative works thereof) in any form or media, now known or hereafter devised, in all languages throughout the world. You also give the WA/WAHC and the AFL-CIO the non-exclusive right to use your name, voice, appearance and likeness, as well as any additional information you have provided about yourself, in any material prepared by or for WA/WAHC in any form or media, now known or hereafter devised, in all languages throughout the world. You also hereby grant each user of the WA/WAHC website a non-exclusive license to access your User Content through the website, and to use, reproduce, and distribute such User Content for such user’s personal, non-commercial purposes. You understand and agree that WA/WAHC and the AFL-CIO may retain, reproduce, distribute, and otherwise use for any purpose copies of User Content that has been removed from the website. The above licenses granted by you are perpetual and irrevocable.
(e) WA/WAHC does not endorse, authorize, or ratify any User Content, or any opinion, recommendation, or advice expressed therein, and WA/WAHC expressly disclaims all liability in connection with User Content. WA/WAHC does not permit copyright infringing activities and infringement of intellectual property rights on its website, and WA/WAHC reserves the right, but does not assume the obligation, to remove any content from the website if notified that such content infringes on another’s intellectual property rights.
4. Your Use of Content on the Site
In addition to the restrictions above, the following restrictions and conditions apply specifically to your use of content on WA/WAHC’s website.
(b) The website is made available for your personal, non-commercial use only. As part of such use, you may display, download and/or print pages from the site; you may link to the website; and you may forward website materials to others for personal, non-commercial uses that are reasonably related to the website’s purposes.
(c) You understand that when using the WA/WAHC website, you will be exposed to WA/WAHC Content, User Content, and other third-party content from a variety of sources, and that WA/WAHC makes no warranty about the accuracy, usefulness, safety, or intellectual property rights of or relating to such WA/WAHC Content, User Content, or other third-party content. You further understand and acknowledge that you may be exposed to User Content that may be inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against WA/WAHC and the AFL-CIO with respect thereto.
5. Digital Millennium Copyright Act
If you are a copyright owner or an agent thereof and believe that any WA/WAHC Content or User Content infringes upon your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing WA/WAHC’s Copyright Agent with the following information in writing (see 17 U.S.C § 512(c)(3) for further details):
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit WA/WAHC to locate the material;
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law;
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are, or are authorized to act on behalf of, the owner of an exclusive right that is allegedly infringed;
- Your name, mailing address, telephone number, and e-mail address; and
- A physical or electronic signature of the owner of the exclusive right that is allegedly infringed, or that of the person authorized to act on behalf of the owner.
WA/WAHC’s designated Copyright Agent to receive notifications of claimed infringement is: Liz Towne at [email protected] You acknowledge that if you fail to comply with all of the above requirements, your DMCA notice may not be valid.
For clarity, only DMCA notices should go to the Copyright Agent. Please use the Contact Us form for any other feedback, comments, requests for technical support, or other communications with WA/WAHC.
6. Disclaimer of Warranty
THIS WEBSITE IS PROVIDED TO YOU “AS IS.” YOU AGREE THAT YOUR USE OF THE WA/WAHC WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WORKING AMERICA, WORKING AMERICA HEALTHCARE AND THE AFL-CIO, AS WELL AS THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS (COLLECTIVELY, THE “PARTIES”), DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. WA/WAHC AND THE PARTIES CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE WEBSITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS WEBSITE. NOR DO THE PARTIES GUARANTEE THAT THE WEBSITE WILL BE ERROR FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEPARTIES DO NOT WARRANT, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE PROVIDED, ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WA/WAHC WEBSITE OR ANY WEBSITE HYPERLINKED OR FEATURED IN ANY BANNER OR OTHER ADVERTISING.
7. Limitation on Liability
IN NO EVENT SHALL WORKING AMERICA, WORKING AMERICA HEALTH CARE OR THE AFL-CIO (COLLECTIVELY, THE “PARTIES”) BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, WHETHER OR NOT THEY ARE FORESEEABLE, RELATING TO THIS WEBSITE, INCLUDING ANY DAMAGES RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE; (III) UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (IV) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE; (V) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY; AND/OR (VI) ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF OR INABILITY TO USE OUR WEBSITES OR ANY CONTENT POSTED, E-MAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WA/WAHC WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WA/WAHC IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE THAT THE PARTIES SHALL NOT BE LIABLE FOR USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. TO THE EXTENT THESE LAWS APPLY TO YOU, SOME OF THE PROVISIONS SET FORTH IN THIS AGREEMENT MAY NOT APPLY.
8. Legal Disclaimer
WA/WAHC DOES NOT sell insurance, nor is WA/WAHC involved in the insurance business. A/WAHC makes no guarantees about any plan a user may choose to enroll in.
WA/WAHC has attempted to ensure the accuracy and reliability of the information provided on this website. However, the information is provided "as is" without warranty of any kind. We do not accept any liability for the accuracy, content, completeness, or reliability of the information contained on this website. In no event will WA/WAHC, be liable to you or anyone else for any decision made or action taken in reliance on the information in this site or for any consequential, special or similar damages, whether arising in contract, tort or otherwise, which may arise as a result of your use of (or inability to use) this website, or from your use of (or failure to use) the information on this site. Certain links in this site connect to other websites maintained by third parties over whom WA/WAHC has no control and we cannot and do not take any responsibility for the information or content thereon. We make no representations as to the accuracy or any other aspect of information contained in other websites. The information here is provided for informational purposes only and does not constitute legal advice.
You, Working America, Working America Health Care, and the AFL-CIO agree that any cause of action arising out of or related to the WA/WAHC website must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.